Location: Birmingham,AL
Employment Type: Full-Time
Job Summary
Wisecrack Glass Repair is looking fora professional and organized Customer Service Representative to assistcustomers, schedule appointments, answer inquiries, and support daily officeoperations.
Responsibilities
- Answer incoming calls, emails, and customer inquiries
- Schedule appointments and coordinate technician routes
- Prepare estimates, invoices, and customer records
- Assist customers withservice questions and insurance claims
- Follow up with customers regarding appointments and completed work
- Maintain accurate customer information
- Support office and administrative operations
Requirements
- High school diploma or GED required
- Strong communication and customer service skills
- Computer proficiency, including email and Microsoft Office
- Ability to multitask in a fast-paced environment
- Professional phone etiquette
- Strong organizational skills
- Customer service or office experience preferred
- Drug test
Compensation
$17–$24 per hour,based on experienceand qualifications.
Equal Opportunity Employer
Wisecrack Glass Repair is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
